The first step seems simple but is extremely important for sharing your message with the biggest impact. Your team will begin to develop a clear understanding of what you expect and the company's direction.

You'll walk away with: Knowing how to share your message for impact.

To effectively communicate expectations, you need to understand the desired outcome. This section gives you the resources and understanding to create the clear expectations necessary for later communication.

You'll walk away with: A greater understanding of how to fully analyze a situation to be able to communicate your expectations.

We live in an increasingly connected world with multiple platforms to communicate with. Although it may seem obvious, the communication platform you use can greatly affect the message and its reception. Learn to fully utilize communication technology as well as when you need the face to face meeting and when you don't.

You'll walk away with: Clear ability to determine which communication strategy is best based on the situation and stakeholders.

With the groundwork of communication laid down we take the next step of translating what you've learned into action.

You'll walk away with: Tools to evaluate the effectiveness of conversations. Deeper understanding of what successful communication in a business environment actually is.

Open Q&A is a powerful tool that any leader or manager should take steps to cultivate. Fully creating an open work environment where people are comfortable to bring their concerns to you ("Open Door Policy") is key to increasing productive communication.

You'll walk away with: The knowledge of how to create an informative Q&A environment as well as the time and place for this type of meeting.

Communication is fundamentally a two-way street. This module is about how to open up communication back towards you to ensure understanding of all parties.

You'll walk away with: The questions that you need to ask to ensure that all parties understand the task put before them.

Learn the art of following-up and how it benefits everyone you communicate with. The follow-up is essentially to coordinating multiple people's work and good follow-ups benefit workers as well to keep them engaged and encouraged.

You'll walk away with: How to set the expectations of future communication so that everyone is successful and flourishing.

And at the end of it all people want acknowledgement that they did what was asked of them. While super simple gratitude does go a long way in keeping a healthy and positive communication environment in any work space.

You'll walk away with: A overview of all the communication best practices and how to combine them to create a positive and engaging work environment.